Client Feedback Session
November 15, 2024
90 minutes
3 participants
Meeting Transcript
Alice: Thank you for joining us, Sarah. We'd love to hear your feedback on the platform.
Sarah: Overall, we're very happy with the product. The user interface is intuitive and our team adopted it quickly.
Henry: That's great to hear. Any specific features you'd like to see?
Sarah: Yes, we'd really benefit from better export capabilities. We need to generate reports in multiple formats - PDF, Excel, CSV.
Alice: Noted. That's been on our roadmap. We can prioritize it for next quarter.
Sarah: Also, mobile support would be valuable. Our field team needs access on tablets.
Henry: Mobile is definitely something we're planning. We're thinking responsive web first, then native apps.
Sarah: That works. One more thing - the search functionality could be faster. Sometimes it takes 5-10 seconds.
Alice: We'll investigate that. Performance is a priority for us. I'll have our team look into the search optimization.
Sarah: Appreciate it. Overall though, we're very satisfied and planning to expand usage across more departments.
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